Returns & Exchanges
At Dolce Vita Official, we want you to love your purchase; however, if you are not completely satisfied, we offer a seamless 30-day return policy for all unworn and original-condition items. Please ensure all tags remain attached and the original packaging is intact to qualify for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely pack your items.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring the barcode is clearly visible for scanning.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.