Frequently Asked Questions
Everything you need to know about your Dolce Vita shopping experience.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that sale items marked as 'Final Sale' cannot be returned or exchanged.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for faster delivery.
Are your shoes true to size?
Most of our styles run true to size. However, we recommend checking the specific size guide located on each product page for detailed measurements and fit recommendations.
Do you ship internationally?
Yes, we currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.
How can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment payments via Afterpay.